One True Love and Light Legal Information, Terms of Use & Privacy Policy
Effective Date: April 7, 2026
Last Updated: June 9, 2026
By initiating a telephone call to or sending a text message to the National Prayer Phone Line, or by otherwise volunteering for, participating in, or utilizing any events or services provided by One True Love and Light, you hereby acknowledge and agree to be legally bound by the following terms and conditions.
1. Organizational Status
One True Love and Light (“the organization”) is a Canadian non-profit organization headquartered in the Province of Ontario, Canada, operating on a national basis.
The Organization has formally initiated the application process for registration as a charitable organization with the Canada Revenue Agency (CRA). Legal counsel has advised that, subject to approval, charitable donation receipts may be issued retroactively to the date of application commencement (April 2026), with official tax receipts to be issued in the taxation year in which charitable status is granted by the Government of Canada.
Until such approval is granted, the Organization operates as a non-profit entity in accordance with applicable federal and provincial legislation.
2. Scope of Services
One True Love and Light provides faith-based, non-denominational spiritual support services, including but not limited to:
Services are delivered by trained volunteers and/or representatives grounded in relationship with Jesus through the reading of Scripture, understanding of faith-based principles, displaying of compassion/empathy, and lived experience.
At this time, the organization does not directly provide clinical mental health or addiction treatment services but may offer referrals to established community supports in the form of contact information provided about established services where appropriate.
3. Nature of Services – No Clinical Relationship
All services provided by the organization are purely spiritual and support-based in nature and do not constitute:
Engagement with the organization does not create a clinician-patient, therapist-client, or fiduciary healthcare relationship.
Participants are strongly encouraged to seek guidance from qualified and licensed healthcare professionals for any medical, psychological, or psychiatric concerns.
4. National Anonymous Prayer Line
The organization operates a Canada-wide anonymous prayer line intended to provide:
4.1 Voluntary and Faith-Based Nature
Use of the prayer line is entirely voluntary and is grounded in spiritual care principles. It is not a substitute for professional healthcare or crisis intervention services.
4.2 Anonymity and User Discretion
While the service is intended to be anonymous, certain technical data (such as caller ID, basic call information, or telecommunications metadata) may be accessible to the organization. Users are advised to exercise discretion when disclosing personal information.
4.3 No Emergency Services
The prayer line is not monitored as an emergency response service. Individuals experiencing immediate danger, suicidal ideation, or crisis situations must contact:
5. Duty of Care and Mandatory Reporting
While the organization is not a clinical provider, it recognizes a duty of care in accordance with applicable Canadian laws.
The organization reserves the right to disclose available information to appropriate authorities, without consent, where required or permitted by law, including but not limited to situations involving:
Such disclosures may include any identifying information available to the organization, including caller ID data and voluntarily provided information.
6. Referrals to External Supports
Where needs exceed the scope of spiritual or peer-based support, the Organization may provide referrals to:
The organization does not guarantee the availability, reliability, accuracy, or outcomes of any resources provided or third-party services.
7. Public Events, Media Recording, and Event Participation
In addition to spiritual support services, One True Love and Light may organize, host, sponsor, livestream, record, or facilitate public community events & worship gatherings, musical performances, community outreach events, family-oriented entertainment, festivals, conferences, educational activities, and similar events (collectively, “Events”).
7.1 Voluntary Participation and Assumption of Risk
Attendance at and participation in Events is entirely voluntary.
Participants acknowledge that attendance at public gatherings may involve inherent risks, including but not limited to:
By attending an Event, participants voluntarily assume all risks associated with attendance and participation and agree that One True Love and Light shall not be liable for injuries, losses, damages, or expenses arising from such participation, except where liability cannot legally be excluded under applicable law.
7.2 Photography, Videography, Audio Recording and Livestreaming
Events may be photographed, filmed, livestreamed, recorded, or otherwise documented by One True Love and Light or its authorized representatives.
By entering any Event venue or participating in an Event, attendees acknowledge and agree that their image, likeness, voice, appearance, statements, performance, and participation may be captured and recorded.
Attendees grant One True Love and Light a worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable right and license to use, reproduce, publish, distribute, display, modify, edit, transmit, livestream, archive, promote, and otherwise use such recordings and materials, in whole or in part, in any media now known or later developed, including but not limited to:
No compensation shall be owed to attendees for such use unless otherwise agreed in writing.
7.3 Minors
Parents, guardians, or individuals responsible for minors attending Events acknowledge that Event photography, videography, livestreaming, and recording may occur in public areas.
Where required by applicable law, the organization shall obtain additional parental or guardian consent before featuring identifiable minors in promotional or commercial materials.
7.4 Performer and Speaker Recordings
Any individual who performs music, speaks publicly, gives testimony, participates in interviews, or otherwise contributes content at an Event grants One True Love and Light permission to record, reproduce, edit, distribute, publish, broadcast, stream, archive, and otherwise use such content for ministry, educational, promotional, fundraising, documentary, and commercial purposes.
Unless otherwise agreed in writing, performers, speakers, musicians, and presenters waive any claim to compensation, royalties, residuals, licensing fees, or approval rights relating to such recordings and productions.
The organization reserves the right, but not the obligation, to use, reproduce, edit, modify, publish, distribute, broadcast, stream, or otherwise exploit recorded content. In circumstances where the organization receives substantial financial benefit from the commercial use of recorded performances or contributions, the organization may, at its discretion or pursuant to a separate written agreement, provide reasonable compensation, honoraria, royalties, or other forms of remuneration to featured contributors.
7.5 Event Conduct and Removal
The organization reserves the right to deny admission to, or remove from, any Event any individual whose conduct is disruptive, unsafe, unlawful, threatening, abusive, intoxicated, or inconsistent with the organization's mission, values, or safety requirements.
Participants removed from an Event may be prohibited from attending future Events.
7.6 Third-Party Vendors and Service Providers
Events may include food vendors, food trucks, merchandise vendors, entertainers, exhibitors, contractors, sponsors, or other third-party service providers.
Such third parties operate independently of One True Love and Light.
The organization does not warrant or guarantee the products, services, food quality, food safety, pricing, representations, or conduct of any third-party vendor and shall not be liable for any loss, injury, illness, allergic reaction, property damage, transaction dispute, or other claim arising from interactions with third-party providers.
7.7 Event Changes and Cancellation
The organization reserves the right to modify, postpone, relocate, suspend, or cancel any Event at any time due to weather, safety concerns, operational requirements, governmental restrictions, emergencies, insufficient attendance, or circumstances beyond its reasonable control.
The organization shall not be liable for travel costs, accommodations, lost opportunities, or other expenses incurred by participants arising from Event changes or cancellations.
8. Privacy, Data Collection & Compliance
One True Love and Light is committed to protecting personal information in accordance with applicable privacy legislation, including:
9. Collection of Personal Information
The organization collects only information reasonably necessary to:
This may include:
10. Use of Information
Personal information is used strictly for:
The organization does not sell, rent, or trade personal information.
11. Data Storage and Processing
It is understood that reasonable attempts are made to ensure that all data is securely stored on Canadian-based servers within cloud infrastructure, with industry-standard safeguards including:
We understand that our providers of Customer relationship management (CRM,) donor management services, and online storage maintain this compliance.
12. Data Retention
Personal information is retained only for as long as necessary to fulfill its intended purpose, including:
Data is securely deleted or anonymized when no longer required.
13. User Rights
Subject to legal limitations, individuals have the right to:
Requests may be submitted using the contact information below.
14. Safeguards
The organization employs administrative, physical, and technical safeguards appropriate to the sensitivity of the information.
15. Confidentiality
All interactions are treated with a high degree of confidentiality. However, confidentiality is not absolute and may be limited by:
Volunteers and staff are trained to document only relevant and necessary information.
16. Limitation of Liability
To the fullest extent permitted by applicable law, One True Love and Light, including its directors, officers, volunteers, and agents, shall not be liable for:
All services are provided on an “as-is” and “as-available” basis without warranties of any kind.
Participation is entirely at the user’s own risk and discretion.
17. Indemnification
By using the organization’s services, you agree to indemnify and hold harmless One True Love and Light and its representatives from any claims, damages, liabilities, or expenses arising from:
18. Severability
If any provision of these Terms is determined by a court or other competent authority to be invalid, illegal, or unenforceable, that provision shall be severed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
19. Governing Law
These Terms shall be governed by and construed in accordance with:
Any disputes arising from these Terms or the use of services shall be subject to the exclusive jurisdiction of the courts of British Columbia or Ontario.
20. Modifications
The organization reserves the right to amend this Legal Information, Terms of Use & Privacy Policy at any time. Updates will be posted on the official website with a revised “Last Updated” date.
Continued use of services constitutes acceptance of any modifications.
Contact Information
For all legal, privacy, or service-related inquiries:
One True Love and Light
📧 admin@onetrueloveandlight.com
By accessing or using the services of One True Love and Light, you acknowledge that you have read, understood, and agreed to be bound by the terms outlined herein.
One True Love and Light
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