One True Love and Light
Legal Information, Terms of Use & Privacy Policy
Effective Date: April 7, 2026
Last Updated: April 7, 2026
One True Love and Light (“the organization”) is a Canadian non-profit organization headquartered in the Province of Ontario, Canada, operating on a national basis.
The Organization has formally initiated the application process for registration as a charitable organization with the Canada Revenue Agency (CRA). Legal counsel has advised that, subject to approval, charitable donation receipts may be issued retroactively to the date of application commencement (April 2026), with official tax receipts to be issued in the taxation year in which charitable status is granted by the Government of Canada.
Until such approval is granted, the Organization operates as a non-profit entity in accordance with applicable federal and provincial legislation.
One True Love and Light provides faith-based, non-denominational spiritual support services, including but not limited to:
Services are delivered by trained volunteers and representatives grounded in faith-based principles, compassion, and lived experience.
At this time, the organization does not directly provide clinical mental health or addiction treatment services but may offer referrals to established community supports where appropriate.
All services provided by the organization are spiritual and peer-support in nature and do not constitute:
Engagement with the organization does not create a clinician-patient, therapist-client, or fiduciary healthcare relationship.
Participants are strongly encouraged to seek guidance from qualified and licensed healthcare professionals for any medical, psychological, or psychiatric concerns.
The organization operates a Canada-wide anonymous prayer line intended to provide:
Use of the prayer line is entirely voluntary and is grounded in spiritual care principles. It is not a substitute for professional healthcare or crisis intervention services.
While the service is intended to be anonymous, certain technical data (such as caller ID or telecommunications metadata) may be accessible to the organization. Users are advised to exercise discretion when disclosing personal information.
The prayer line is not monitored as an emergency response service. Individuals experiencing immediate danger, suicidal ideation, or crisis situations must contact:
While the organization is not a clinical provider, it recognizes a duty of care in accordance with applicable Canadian laws.
The organization reserves the right to disclose available information to appropriate authorities, without consent, where required or permitted by law, including but not limited to situations involving:
Such disclosures may include any identifying information available to the organization, including caller ID data and voluntarily provided information.
Where needs exceed the scope of spiritual or peer-based support, the Organization may provide referrals to:
The organization does not guarantee the availability, accuracy, or outcomes of any third-party services.
One True Love and Light is committed to protecting personal information in accordance with applicable privacy legislation, including:
The organization collects only information reasonably necessary to:
This may include:
Personal information is used strictly for:
The organization does not sell, rent, or trade personal information.
All data is securely stored on Canadian-based servers through Microsoft cloud infrastructure, with industry-standard safeguards including:
Customer relationship management (CRM) and donor management services are facilitated through Zeffy, which adheres to applicable data protection standards.
Personal information is retained only for as long as necessary to fulfill its intended purpose, including:
Data is securely deleted or anonymized when no longer required.
Subject to legal limitations, individuals have the right to:
Requests may be submitted using the contact information below.
The organization employs administrative, physical, and technical safeguards appropriate to the sensitivity of the information.
All interactions are treated with a high degree of confidentiality. However, confidentiality is not absolute and may be limited by:
Volunteers and staff are trained to document only relevant and necessary information.
To the fullest extent permitted by applicable law, One True Love and Light, including its directors, officers, volunteers, and agents, shall not be liable for:
All services are provided on an “as-is” and “as-available” basis without warranties of any kind.
Participation is entirely at the user’s own risk and discretion.
By using the organization’s services, you agree to indemnify and hold harmless One True Love and Light and its representatives from any claims, damages, liabilities, or expenses arising from:
These Terms shall be governed by and construed in accordance with:
Any disputes arising from these Terms or the use of services shall be subject to the exclusive jurisdiction of the courts of Ontario.
The organization reserves the right to amend this Legal Information, Terms of Use & Privacy Policy at any time. Updates will be posted on the official website with a revised “Last Updated” date.
Continued use of services constitutes acceptance of any modifications.
For all legal, privacy, or service-related inquiries:
One True Love and Light
📧 admin@onetrueloveandlight.com
🌐 www.onetrueloveandlight.com
By accessing or using the services of One True Love and Light, you acknowledge that you have read, understood, and agreed to be bound by the terms outlined herein.
One True Love and Light
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